Privacy policy

1. Information We Collect

1.1 Personal Information: Name, email address, shipping and billing address, phone number, payment information (processed securely by third-party providers).
1.2 Automatically Collected Data: IP address, device type, browser type, cookies, and general site usage data.
1.3 Order & Support Information: Order history, communication records, refund or return requests.

2. How We Use Your Information

We use the collected information to:

Process and deliver orders

Verify and complete payments

Provide order updates and customer support

Improve our products, services, and website performance

Prevent fraud or misuse

Comply with legal obligations if required

 

3. Cookies & Tracking Technologies

We use cookies to enhance website performance, remember your preferences, and analyze overall traffic.
You may disable cookies through your browser settings.

 

4. Information Sharing

We do not sell or rent customer data.
We may share limited information with trusted partners for operational purposes:

Payment processors (e.g., PayPal, Stripe)

Shipping and delivery partners

Analytics services (e.g., Google Analytics)

Legal authorities when required by law

Each partner receives only the minimum information needed to perform their service.

5. Data Security

To protect your information, we use:

SSL encryption

Secure payment gateways

Regular security monitoring

Restricted access controls

While no online system is completely risk-free, we maintain strong security standards to keep your data safe.

6. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect personal information from minors.

7. Your Rights

You have the right to:

Access your personal information

Request corrections

Request deletion (within legal limits)

Opt out of marketing communications

To submit a request, email us at havenlamps@gmail.com.

8. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their privacy practices.

9. Policy Updates

We may update this Privacy Policy when necessary.
The updated policy will be posted with a new effective date.

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us:

Haven Lamps
Address: 1232 Ancestra Dr
Fountain, CO 80817, USA
Email: havenlamps@gmail.com
Phone: +1 (719) 387-4928
Open Hours: Sunday – Saturday, 8:30 AM – 8:30 PM.